Dinner Time Onoway
Terms & Conditions
Terms and Conditions
Dinner Time Onoway
Last Updated: [02/07/2025]
Welcome to Dinner Time Onoway! By using our services, you agree to the following terms and conditions. Please read them carefully before placing an order.
1. Introduction
Dinner Time Onoway we are a food delivery service that partners with local restaurants to deliver food to customers. We do not prepare or handle the food ourselves. Our role is limited to facilitating the delivery of food from restaurants to customers.
By using our services, you acknowledge and agree to these terms and conditions. If you do not agree, please do not use our services.
2. Order Placement and Fulfillment
• Customers place orders through our website: https://www.dinnertimeonoway.ca
• Once an order is placed, it cannot be modified or canceled.
• Estimated delivery times are provided for convenience but are not guaranteed. Delays may occur due to restaurant preparation times, traffic, or weather conditions.
3. Food Quality and Accuracy
• We do not prepare or package the food. The restaurant is solely responsible for the quality, preparation, and accuracy of the items in your order.
• While we take care in handling and delivering your food, we are not liable for any missing, incorrect, or unsatisfactory items.
4. No Refunds or Returns
• Due to the nature of food delivery, we do not offer refunds or accept returns for missing, incorrect, or unsatisfactory items.
• If an issue arises with your order, please contact us within [30 minutes] of receiving your delivery.
• As a goodwill gesture, we may provide a coupon or credit for future purchases at our discretion.
5. Customer Responsibilities
• It is the customer’s responsibility to provide accurate delivery details. We are not responsible for orders delivered to the wrong address due to incorrect information provided by the customer.
• Customers must be available to receive their orders at the time of delivery. If no one is available, the order may be left at the doorstep, or re-delivery may be attempted at an additional charge.
6. Allergies and Dietary Restrictions
• We cannot guarantee that any food delivered is free from allergens. If you have food allergies or dietary restrictions, please contact the restaurant directly before placing an order.
• Dinner Time Onoway is not responsible for any allergic reactions or health-related issues arising from food consumption.
7. Pricing and Payment
• All prices are listed on our website and may include service and delivery fees.
• Payment must be made at the time of order placement. We accept major credit/debit cards and other approved payment methods.
8. Limitation of Liability
• Dinner Time Onoway is not liable for any illness, injury, or damages resulting from the consumption of food delivered through our service.
• We are not responsible for any loss or damages arising from order inaccuracies, restaurant errors, or delays beyond our control.
9. Changes to Terms and Conditions
• We reserve the right to update or modify these terms at any time. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the updated terms.
10. Contact Information
If you have any questions or concerns, please contact us at:
By using Dinner Time Onoway, you acknowledge that you have read, understood, and agreed to these terms and conditions.